KEY TO OUR SUCCESS
At Coastal Homes, we Customise Property Management programs with technology-driven operation in its core
EXCEPTIONAL LOCAL CARE
Owners of Coastal Homes are personally involved in the management of your home. We ensure that your home is booked and we will be there when the cleaners get the home rental ready. Other than large BIG BOX companies, we are personally invested in your success. We ensure appropriate guest screening, damage coverage and regular home inspections
LISTING MANAGAMENT
Provisioned to five-star standards, a professional online profile is a key to attracting guests to your home. Professional photography highlighting your property with all the extra touches. Our partnership with "Lodgify," a dynamic listing and revenue management tool that offers multi-channel management with Airbnb, Vrbo, Booking.com, Expedia, Hotels.com and many more, increases the exposure compared to just posting on Airbnb.
OWNERS CARE
We are proud of the work that we do, and we want you to be, too. The most important part of our work is to make sure you are in good hands. We care about how you feel about your investment performance, your neighbor's feedback, and whether or not you're satisfied with the work we do. Stefanie and Gabor will be with you every step of the way to ensure that you are satisfied.
TECHNOLOGY BASED OPERATION
Technology is in our DNA. Purpose-built quality insurance system, automated reporting, and interactive customer booking platform is just some of the tools we use to simplify our process and improve our customer's journey. We use tec. to remove operational complexity and maximize time and efficiency in our operation.
SIMPLIFIED BOOKING
The centralized property management system integrates with popular booking sites such as Airbnb, Bookings.com, VRBO, and Expedia. In addition, all calendars are synchronized, including customer communication. A mobile-friendly booking interface delivers a one-stop-shop power tool that sits at the heart of our operation.
INHOUSE PREMIUM CLEANING
Highly trained Inhouse Housekeeping gives us the advantage we need to maintain five-star customer satisfaction. 24/7 responsiveness to customers and owners' will never disappoint. We recruit only experienced five-star hotel housekeepers with particular attention to detail. Our hands-on approach is a brand guarantee.
MAINTENANCE PROGRAM
Our digital HomeCare Hub is where our operations teams turn to manage all things home care. Our Housekeeping Team has been trained to review maintenance needs and communicate instant work orders to ensure your property presents itself in the best possible way.
DAILY REVENUE MANAGAMENT
We use robust performance insights with real-time revenue dashboards, interactive booking calendars, and maintenance tickets to help us to connect to our home effortlessly. We are using our proprietary yield management system that allows us consistently deliver higher profits for our homeowners. It's tailor-made to book every night for the best possible price, maximizing revenue all year round.
24/7 CONCIERGE SERVICE
Property management is effectively a 24/7/365 day job to ensure we can respond to emergencies effectively. Any customer or client can speak to us at any time. We will take after-hour calls to ensure no interruption to the customer journey. It is a great way to deal with emergencies.